APM Network Management Agents
Basic Windows Agent - Basic Windows desktop and server agent, this template is used for windows endpoints. Basic monitoring, audits and patch scans enabled.
Advanced Windows Desktop Agent - Advanced Windows Desktop, this template is used for Desktop endpoints. Includes more advanced monitoring applied with patching and maintenance scripts enabled.
Advanced Windows Server Agent - Advanced Windows Server, this template is used for Server endpoints. More advanced monitoring applied with patching and maintenance scripts enabled.
Basic Apple Agent - This template is used for Mac endpoints. No monitoring or maintenance procedures applied. Agent simply checks in.
Basic Linux Agent - This template is used for Linux endpoints. No monitoring or maintenance procedures applied. Agent simply checks in.
Network and PC Utilities
AVG Free Antivirus Edition - The world's most downloaded free security software - Basic protection for surfing, searching and social networking
Winternals and Sysinternals - Documentation, downloads, and utilities
Process Explorer - Find out what files, registry keys and other objects processes have open, which DLLs they have loaded, and more. This uniquely powerful utility will even show you who owns each process.
Other Remote Support & Remote Access Software
TightVNC is a free remote control software package derived from the popular VNC software. With TightVNC, you can see the desktop of a remote machine and control it with your local mouse and keyboard, just like you would do it sitting in the front of that computer.